Real work. Real results.
Three growth problems, solved. A SaaS we built and scaled ourselves, a local service business that won on speed, and an ecommerce funnel rebuilt to convert. Each one a piece of the same chain we now run end to end for local businesses.
Three problems. Three outcomes.
A networking platform we scaled to 15,000 customers, a field-service mobile app that turned speed into a competitive edge, and a direct-to-consumer store rebuilt to convert.
Taptok · A lead-capture and follow-up system we built and scaled.
Before we ran growth for local businesses, we built our own. Taptok turned in-person contact moments into a digital network that captured leads, scheduled follow-ups, and tied referrals back to the rep who earned them. The same capture, follow-up, and attribution chain we now run for dental practices and med spas. We took it from a single-feature prototype to a multi-tenant SaaS used by Authentic Brands Group, the City of Coral Gables, and thousands of independent SMBs.
The problem
- Existing digital business card tools captured a name and disappeared. No follow-up, no analytics, no team view.
- Sales reps and event organizers could not see which connections converted into meetings or revenue.
- Multi-location brands needed an org-wide rollout: branded cards, team analytics, role-based access.
- Usage was mobile-first, but everything important happened on the back end: leads, CRM sync, billing, admin.
What we built
- Full SaaS rebuild: multi-tenant accounts, team workspaces, role-based permissions, billing tiers.
- Smart-card, QR, and NFC capture with instant contact saving and one-tap follow-up scheduling.
- Built-in analytics: connections per rep, follow-up rate, conversion to meeting, revenue tied back.
- Integrations with HubSpot, Salesforce, Mailchimp, and Stripe, so leads flowed where the team already worked.
- Enterprise rollout tooling: branded card templates, bulk provisioning, admin SSO, audit logs.
Outcome
- Scaled from 0 to 15,000 customers across consumer, enterprise, and government segments.
- Authentic Brands Group rolled out across five portfolio brands.
- City of Coral Gables deployed across municipal teams.
- $1.3M+ annualized revenue at the chapter we operated, with sub-5% monthly churn at the SMB tier.
Living inside support, product, and growth as one system on Taptok is what we carry into every Zenpho engagement.
Apex Inspection Pro · A local service business that won on speed.
Apex is a local home-inspection business whose growth was capped by how slowly reports went out. We replaced the clipboard with a mobile app that captures every room, defect, and photo on site, then generates a branded, client-ready report before the inspector leaves the driveway. Faster delivery became the thing that won them the job.
The problem
- Inspectors carried a clipboard, a camera, a laptop, and three apps, then re-typed reports for hours every night.
- Photos lived on the camera roll with no link to the room or defect they documented.
- Reports were inconsistent, took 4 to 6 hours to assemble, and clients waited 24 to 48 hours.
- No offline support, but inspectors work in basements, attics, and rural areas without signal.
What we built
- One React Native codebase for iOS and Android with a structured room-by-room inspection flow.
- Photo capture tied to each defect, auto-tagged with room, category, severity, and timestamp.
- Offline-first sync: inspectors work without signal, data syncs when connectivity returns.
- One-tap branded report with client logo, photos, severity scores, and a summary cover page.
- Stripe subscription billing with a 14-day trial, plus an admin panel to onboard inspectors.
Outcome
- Time to report dropped from 4 to 6 hours to under 15 minutes, delivered before the inspector leaves the driveway.
- Inspector throughput up roughly 40% with no quality loss. Same-day delivery became a competitive advantage.
- Shipped to TestFlight and Play Store in 28 days from signed brief.
- Used daily across multi-state inspection franchises, with offline mode rated the top-loved feature.
The first inspection I did with Apex, I delivered the report before I'd left the driveway. That used to take me until midnight.
TQMuch · A storefront rebuilt to convert.
TQMuch had traffic but a leaking funnel. A generic template was losing more than three quarters of carts before checkout. We rebuilt the storefront into a fast, on-brand funnel built to convert, with subscriptions, cold-chain logic, and a content layer that does the selling. A page that converts is the same problem whether you sell pantry staples or dental appointments.
The problem
- The original site was a generic Shopify theme: slow, off-brand, with cart abandonment above 78%.
- Subscriptions, gift bundles, and one-time orders each needed different shipping rules the template could not handle.
- Cold-chain shipping needed logic the standard checkout did not support: regional cutoffs, ice-pack add-ons, delivery windows.
- No content layer. The story of each ingredient lived in social posts, not the product page.
What we built
- Bespoke storefront on Next.js connected to Shopify for catalog and orders, with full design-system control.
- Custom checkout handling subscriptions, gift bundles, and one-time orders with per-SKU shipping rules.
- Cold-chain logic: region-aware cutoffs, automatic ice-pack add-ons, delivery-window picker.
- Klaviyo automations: welcome, abandonment recovery, subscription renewal, re-engagement.
- Editorial layer: recipes, provenance stories, and producer interviews tied back to SKUs.
Outcome
- Cart abandonment dropped from 78% to 41% in the first sixty days post-launch.
- Average order value up 62%, driven by gift bundles and recipe-tied cross-sells.
- Subscription tier reached 18% of revenue by month three.
- Site speed under 2s on mobile, versus over 6s on the previous template.
Zenpho didn't just rebuild our store, they rebuilt how customers experience the brand. Subscriptions paid back the project in eleven weeks.
Your practice, next.
We are taking on a small number of founding local clients and documenting the results in the open: cost per booked client before and after, week by week. If you run a dental practice, med spa, or local service business in Miami, this slot is yours to claim.
Become a founding client ↗